Bank of America account access issue “largely” resolved – NBC Los Angeles

After logging in, some users received a message that some accounts and funds were temporarily unavailable. Several customers left comments on Bank of America's Facebook page saying they had problems accessing their accounts.

Some unsettled customers reported a zero balance. Some online and mobile banking users reported that the account balance was displayed as soon as they clicked or tapped on the account name.

Some unsettled customers reported a zero balance. Some online and mobile banking users reported that the account balance was displayed as soon as they clicked or tapped on the account name.

“Yes, I signed up and said the credits weren’t available and where they should be,” said one NBCLA Facebook user. “I hope they get a solution. I feel sorry for people who need money.”

“My credit card balance is there, but my checking and savings balance is zero,” said another.

The website DownDetector reported a dramatic increase in outages on Wednesday morning. The outage tracking website received tens of thousands of outage reports from users by mid-morning.

Issues have also been reported by users in New York, Chicago, Seattle and cities.

Bank of America issued the following statement Wednesday afternoon.

“Some customers today are experiencing issues accessing their account and balance information,” the company said. “These issues are being addressed and are largely resolved. We apologize for any inconvenience.”

According to DownDetector, outage reports dropped to about 3,300 by 1 p.m.

Details about the cause of the breakdown were not known on Wednesday afternoon.